Stress-Free Website Hosting, Maintenance & Support

Stress-Free Website Hosting, Maintenance & Support

Your Trusted Partner for Ongoing Website Support

wordpress website maintenance, support and hosting
local business website design

Protect Your Digital Asset

As a business owner, you often wear many hats – keeping on top of website hosting and maintenance doesn’t have to be one of them!

That’s why we’ve created a selection of affordable website hosting, maintenance and support packages. We handle the tech so that you can get back to doing business.

We keep your website safe from security threats vulnerabilities and potential loss of revenue.

Website Support Features You'll Love

WEB HOSTING

We use efficient, Australian-based hosting services.

WEBSITE UPDATES

We improve the stability, security, and speed of your WordPress website with weekly checks and updates

DAILY BACKUPS

Daily automated offline and cloud backups to ensure your data is always accessible.

SUPPORT

Receive email and/or phone support for arising issues.

UPTIME MONITORING

We monitor website uptime to ensure your website remains visible to your customers.

SECURITY MONITORING

We help to prevent authorised access and attacks on your website to keep you and your website users safe online.

New website design customers get their first 12 months FREE!

WordPress Website Packages & Page Inclusions

Prices are subject to change and should be used as GUIDE ONLY.

MANAGED HOSTING

We host & keep a general eye on things.
$ 25 per month
  • WordPress website hosting managed by us!
  • SSL certificates
  • Daily server backups
  • Weekly cloud backups
  • Automatic WordPress core, theme & plugin updates
  • 24/7 security monitoring
  • Uptime monitoring
  • Visual monthly check & email alert if any issues detected
  • Discouned rates on website fixes & changes

Essentials

Hosting & Maintenance for site health & security.
$ 55 per month
  • WordPress website hosting managed by us!
  • SSL certificates
  • Weekly manual WordPress core, theme & plugin updates
  • Weekly cloud backups
  • 24/7 security monitoring
  • Uptime monitoring
  • Email alerts for general issues
  • Phone alerts for criticial issues
  • Access to agency performance plugins
  • 15mins website content changes or additions
  • Discounted rates on extra website changes
  • Monthly report, includes Google Analytics insights
Popular

GROWTH

Best for WooCommerce stores or frequent bloggers.
$ 110 per month
  • Everything in the 'Essentials' package
  • Daily cloud backups
  • On-page SEO checks & enhancements*
  • Monthly sitemap & page indexing audit & fix
  • Additional 45 mins (total 1 hr) of website content changes or additions

* includes a range of tasks such as: checking URLs, keyword research optimised title tags and meta descriptions, check pages for internal links, check calls-to-action (CTAs), check opportunities for external linking, optimise images through descriptive alt text.

ULTRA

For the seriously committed - A special discounted offer combining maintenance & support with ongoing SEO.
$ 480 per month
  • Everything in the 'Growth' package
  • SEO insights & improvement recommendations
  • Bronze Ongoing SEO package (Save $70)

Website Hosting, Support & Maintenance FAQs

Like most things, websites require care and attention in the form of regular software updates and security monitoring. If you’re not interested in maintaining your website, you really need to invest in ongoing maintenance. If you don’t, your website will break at some time in the future (which is NOT ideal!).

Yes – we offer support to help fix issues when they occur so that you can continue running your business with minimal disruption. We also regularly monitor your website for potential threats and updates.

Note: If you are a brand NEW customer, your website may require additional time (and money) to fix – this will be charged at an hourly rate which we will negotiate with you.

Absolutely – that’s the beauty of the digital world. As long as your website is a WordPress website, we will work with you to get administration access to your website and set up our ongoing maintenance service.

Every website, including this one your currently reading(!), has a number of files associated with it. These files need to be stored on a server so that people can retrieve them when they type in your website url (domain name).

The ‘storing’ process exists in the form of a lease to a hosting company where there is an ongoing annual cost to keep them there. If the fees aren’t page, the website won’t be displayed to potential customers. This is what we refer to as the website hosting cost. The bottom line…it is an unavoidable cost. 

It is important to note however that the cost of website hosting varies significantly between hosting providers. You may also incur a small additional fee if website hosting is managed by someone else on your behalf (kind of like an admin fee). 

Synergy Creative Co considers a website ‘change’ to be any change to the existing content, including everything from text, images and layout.

You will notice that we have allowed for some content updates/changes within a few of our website maintenance packages. If we believe your request will exceed your monthly allocation, we will discuss this with you BEFORE moving ahead so that you don’t receive any unexpected charges.

We also ask that you remember that what you consider to be a minor change, may not be as straightforward as you think – that’s why you’re paying someone else to handle the tech side of things remember. 

Ecommerce websites require additional weekly and monthly checks to ensure payment gateways are secure and operational, and that the order and checkout process is fully-functional – making sure you get paid and your customers are happy is the top priority!

These checks take extra time and so it’s only reasonable to expect that either you as the business owner need to find the time, or you compensate us to take care of it for you 🙂

Contact the Digital Experts

Drive growth, reach new customers, and increase your online visibility with digital marketing solutions that work. 

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